Privacy Policy

Last updated: May 31, 2026

KoivioKoti maintains this online store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“Services”). KoivioKoti operates on the Shopify platform, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make purchases from our Services, or otherwise interact with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understand the collection, use, and disclosure of information described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified information that cannot be used to identify you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact information: name, address, billing address, shipping address, phone number, and email address

  • Financial information: credit/debit card details, bank account information, payment transactions, and payment confirmations

  • Account information: username, password, security questions, preferences, and settings

  • Transaction information: products you view, add to cart, wishlist, purchase, return, or cancel

  • Communication with us: information you provide in customer support inquiries

  • Device information: device, browser, network data, IP address, and identifiers

  • Usage data: information about how you interact with our Services

Sources of Personal Information

We may collect personal information from:

  • Directly from you (account creation, purchases, communications)

  • Automatically through your device using cookies and similar technologies

  • Service providers acting on our behalf

  • Shopify partners or other third parties

How We Use Personal Information

We may use your personal information for:

  • Providing and improving services

  • Processing payments and fulfilling orders

  • Managing accounts

  • Marketing and advertising

  • Security and fraud prevention

  • Customer support

  • Legal compliance

Disclosure of Personal Information

We may share information with:

  • Shopify and service providers

  • Payment and shipping partners

  • Marketing partners

  • Corporate affiliates

  • Legal authorities or business transactions

Relationship with Shopify

The Services are hosted on Shopify, which processes data to provide and improve services. For more information, see Shopify’s Privacy Policy.

Third-Party Links

Our website may include links to third-party websites, and we are not responsible for their content or privacy practices.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect their data.

Security and Retention

We cannot guarantee perfect security. We retain data as long as necessary to provide services and meet legal obligations.

Your Rights

You may have the right to:

  • Access your data

  • Request deletion

  • Correct information

  • Transfer data

  • Restrict processing

Complaints

You may contact us if you have concerns about data processing.

International Transfers

Data may be transferred outside the EU/EEA with appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time.

Contact Information

Email: koiviokoti@gmail.com
Address: Linnunradankatu 13a, Riihimäki, 11130, FI
Phone: [Add phone number]